Welcome to FreshlyCookedFood.us (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://freshlycookedfood.us/ (the “Site”) and use our services.

By accessing or using our Site, you signify that you have read, understood, and agree to our privacy practices described below.

1. Information We Collect

We collect information that you provide directly to us and information about your use of the Site.

a) Information You Provide Voluntarily:

• Contact Information: When you contact us via our contact form or email (including admin@freshlycookedfood.us), we collect your name, email address, and the content of your message.
• Order Information: If you place an order, we collect information necessary for fulfillment, such as your name, billing and shipping address, phone number, email address, and payment details. Please note: we use a third-party payment processor (e.g., Stripe, PayPal) and do not store your full credit card numbers on our servers.
• Account Information: If you create an account, we collect your username, password, and the information listed above to manage your orders and preferences.

b) Information Collected Automatically:

• Usage Data: When you visit the Site, we automatically collect information such as your IP address, browser type, operating system, referring URLs, pages you viewed, time spent on pages, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and administer the Site. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Services: To process your orders, deliver your food, manage your account, and communicate with you about your orders or inquiries.
• To Improve Our Site: To understand how users interact with our Site, troubleshoot problems, and improve our content and services.
• To Communicate with You: To respond to your comments and questions, send you administrative information (e.g., order confirmations, updates, security alerts), and, with your permission, send you marketing communications about our specials and new offerings.
• For Security and Fraud Prevention: To protect the security and integrity of our Site and business.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following limited circumstances:

• Service Providers: We share your information with trusted third-party vendors who assist us in operating our website, conducting our business (such as delivery services and payment processors), or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can review and update your account information by logging into your account.
• Data Portability: You can request a copy of the personal data we hold about you.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Marketing Opt-Out: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email.
• Cookie Controls: You can usually set your web browser to refuse cookies or to alert you when cookies are being sent.

To exercise any of these rights, please contact us at admin@freshlycookedfood.us.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any site you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the Site after any change constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: admin@freshlycookedfood.us